This Privacy Policy explains how Love Smoke Miami(“Love Smoke,” “we,” “us”) collects, uses, and shares information when you visit https://www.lovesmokemiami.com, browse our menu, create an account, or place an order for in-store pickup or local delivery across downtown Miami. By using this site you agree to the practices described here.
Age requirement
This site and our products are intended only for adults 21 years of age or older. We do not knowingly collect information from anyone under 21. A valid government-issued ID is required to complete a purchase, at pickup, and at delivery.
Information we collect
- Information you provide: name, email, phone number, date of birth (for age verification), delivery address, order details, and any messages you send us.
- Order & payment information: payments are processed by our payment provider. Card numbers are tokenized in your browser and are not stored on our servers.
- Automatically collected: device, browser, IP address, pages viewed, and similar usage data collected through cookies and analytics tools to keep the site working and improve it.
How we use your information
- To verify age and eligibility and to process and fulfill your orders.
- To arrange in-store pickup and coordinate local delivery.
- To communicate with you about orders, support, and (with consent) offers.
- To operate, secure, and improve the site, and to comply with the law.
How we share information
We share information only as needed to run the shop and ordering service:
- Our ordering platform — the third-party service that powers our online menu, cart, checkout, and order management.
- Payment processor — to authorize and capture payment securely.
- Delivery providers — to dispatch and complete local deliveries.
- Service providers for hosting, analytics, and support, under appropriate confidentiality obligations.
- Legal & safety — when required by law or to protect our rights, customers, or the public.
We do not sell your personal information.
Cookies & analytics
We use cookies and similar technologies to remember your cart and age confirmation, measure traffic, and improve the site. You can control cookies through your browser settings; some features may not work without them.
Your choices & privacy rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. Florida residents may have additional rights under applicable Florida and federal privacy law, including the right to know about and request deletion of the personal information we hold (we do not sell personal information). To exercise any right, contact us using the details below.
Data security & retention
We use reasonable administrative and technical safeguards to protect your information and retain it only as long as needed for the purposes above or as required by law. No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted here, with the “last updated” date revised above.
Contact us
To make a privacy request or ask a question, call or stop by the shop — we handle privacy requests by phone and in person:
Love Smoke Miami
37 NE 15th St, Miami, FL 33132
(305) 833-7269